Jeffrey Eggert

Denville, NJ

973-727-0722 - eggert.jeff@gmail.com

Qualifications

Solutions-focused, team oriented self-taught Senior Quality Assurance Software Automation Engineer, with broad-based experience and hands-on skills across most non-proprietary software. Proven ability to successfully implement an organization's critical requirements, identify strategy deficiencies while propogating potential opportunities. Successful at applying solutions both short and long term for increasing reliability and therefore improving productivity. Presistent as well in maintaining a broad knowledge base internally, and with documentation that is always made available as reference to peers and employees of computer hardware and software. These knowledge points usually are including installation, configuration, management, testing, troubleshooting, design and support. Expert at knowledge dissemination and tracking.

Skillset

Operating Systems: Windows XP/Vista/Windows7/8/10 Server 2003/2008/2012/2016, Linux/Unix (ubuntu/red hat enterprise/suAse/solaris) VMS, IBM as400

Networking: Active Directory/LDAP, MS Exchange Server 2003,2007,2010, 2016, POSIM, TRACK-IT, HyperTerminal, TCP/IP, Printer driver/installation, SonicWALL, and CISCO

Programming Languages: C++, C#, JavaScript, Html, XML/JSON Objects, VB, PHP, PowerShell, VBScript, Java, python, perl, ruby

API/Package Usage: .NET, Amazon EC2, Cognos, DataStage, Informatica, Azure, Dynamics, System Center, SharePoint, Team Foundation Studio, Oracle Peoplesoft, VMware, Teradata, ServiceNow, CUCM, Generic Web Services, ODP, ODP

Production Software: Microsoft Office and Open Office, VMware 4.0+/ESX Hosts Service Desk, Adobe CS Design Premium (Dreamweaver, Photoshop, Illustrator, InDesign, Encore, Fireworks, After Effects Acrobat, and Flash) Corel Painter, GIMP. Activebatch, SQL Server 2005/2008/2012,20`4, SharePoint 2007/2102, 2012 Oracle 10g/11g(r2)/12 SAP, SOAP/Web Services, , SCOM/SCVMM/SCSM, Puppet, Chef, MySQL

Current skill-set at employed position revolves heavily around Java, JavaScript, python, Perl, MySQL, Oracle, Cisco, CSS/HTML, with goals driven through scrumand agile. Daily utilization of full Atlassian software platform.

Professional Experience

IPSOFT – Global, NYC HQ

September 2015 – Current

QA Software Automation Engineer

• Design and Manage client implementation of total automation platform against a very board range of APIs and interfaces through multiple business environments and platforms.
• Approve/Review Automations designed by employees to ensure quality and performance standards are met. Design and enforce usage of best practice within internal platform, as well as all technologies utilized in the suite.
• Install, manage, create tools used to traverse platform and ensure that standards are met, created multiple ‘virtual engineers’ which perform simple quality control duties, but have since saved 1000s of human hours by limiting mundane repetitive tasks for all levels of organization.

Advanced Systems CONCEPTS LLC. Morristown NJ

March 2010 – September 2015

Systems Administrator – Technical Support Engineer – Quality Assurance Engineer

• Remote and local assist, and diagnose as well as consult with end-users in their usage of the Activebatch job scheduling workload automation tool. This tool encompasses software tasks and procedures into one centralized location, and streamlines workflow processes.
• Promoted to Quality Assurance Engineer, responsible for code coverage and testing throughout the reaches of the Activebatch software, written in C#, and Java while using .NET
• Interim role fulfilled in addition to the above duties as the system administrator, fulfilling above duties as well as being the sole admin for a 180+ machine environment, encompassing most major builds of Unix/VMS/Windows The environment was highly virtualized as well, being run on a 15host machine ESX cluster backed by VMWare VSphere. Generally monitored systems health and performance. As well as facilitated disaster recovery during the particular years disasters, entirely rebuilding the VMware underlying SAN, and implementing new backup procedures as/where needed.

CSI Oklahoma/Northrup Grumman - Department of Defense Fort Monmouth New Jersey

November 2008 – March 2010 (Secret government clearance obtained)

Systems Administrator

• Maintain systems stability and performance for Major Global Department of Defense Classified Project.
• Supported and installed a wide array of systems, devices, workstations, and peripheral hardware.
• Monitor systems health and performance, prepare data requests, and troubleshoot network and systems issues.

Core Technology Solutions - Parsippany New Jersey

March 2008 – September 2008

Administrative Support Specialist

• Remote as well as on-site support and troubleshooting of multiple hardware and software installations.
• Supported, designed, improved, and installed a wide array of systems, workstations, and peripheral hardware, including photo kiosks located at drug stores nationwide.
• Tracked inventory as well as processed shipping of multiple franchises corporate technologies and their related equipment implementations.
• Major clients include Fujifilm, Rite Aid, Walgreens, Lexmark, Office Depot among others.

Centenary College Technical Support Helpdesk –Hackettstown, New Jersey

2006 - 2008

Technology Repair, On-Call Classroom Support.

• Provide comprehensive system support, configuration, maintenance, repair; Classroom and technology support training for students, faculty and administration for Centenary College.

Denville Board of Education –Denville, New Jersey

Summer 2007

Technology Repair, Client/Server Maintenance.

• Provide comprehensive software and hardware, configuration, maintenance, and repair; Classroom and technology support training for teachers, faculty and administration for Denville School District.